This Privacy Policy explains how 9jil collects, uses, stores, and protects the personal information of players who register and use the 9jil platform at 9jil.cam. Your privacy is important to us — please read this document carefully.
Our Commitment to You
These six principles summarize our approach to your personal data. They are not a substitute for the full Privacy Policy below, but they give you a quick sense of where 9jil stands on player privacy.
9jil collects personal data only to the extent necessary to operate the platform, verify your identity, process transactions in Philippine Peso, and comply with PAGCOR regulatory requirements. We do not build data profiles beyond what is required for legitimate gaming operations and legal compliance.
All personal data transmitted between your device and 9jil servers is protected by 256-bit SSL/TLS encryption. Stored data is subject to access controls and security measures consistent with industry standards for Philippine-licensed online gaming platforms. We review our security practices regularly to address emerging threats.
9jil does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Data sharing with third parties occurs only to the extent necessary to operate the platform — for example, with payment processors handling your GCash or BPI transactions — and is governed by data processing agreements that require those parties to protect your information.
You may update your personal details, communication preferences, and marketing opt-in settings directly from your 9jil account dashboard at any time. You may also submit a request to access, correct, or delete your personal data by contacting our support team. We will acknowledge all data-related requests within 10 business days.
9jil processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. Players in the Philippines have specific rights under this law, including the right to be informed, the right to object, and the right to erasure — all described in this Policy.
If 9jil makes material changes to this Privacy Policy — changes that affect how your personal data is used in ways that are significantly different from what was described at the time you registered — we will notify you via the mobile number or email address associated with your account at least 14 days before the changes take effect.
This Privacy Policy is issued by 9jil ("9jil," "we," "us," or "our"), the operator of the online gaming platform accessible at 9jil.cam and any associated mobile-compatible versions or subdomains thereof (collectively, the "Platform").
This Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the 9jil Platform — including registered players, prospective players who begin but do not complete registration, and visitors who access the Platform without creating an account.
By using the 9jil Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is to be read in conjunction with the 9jil Terms & Conditions, which govern your use of the Platform as a whole.
9jil collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Philippine mobile number, email address | Account communications, OTP delivery, support |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, dispute resolution |
| Account Data | Username, password hash, account preferences, bonus history, gaming activity | Account management, gaming history, responsible gaming tools |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security, fraud prevention, platform performance |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature usage | Platform improvement, personalization, responsible gaming monitoring |
| Communications Data | Support chat transcripts, emails sent to 9jil, survey responses | Support resolution, quality assurance, compliance records |
9jil does not knowingly collect sensitive personal information beyond what is required for identity and age verification under PAGCOR regulations. Where the collection of sensitive data is required — such as a copy of a government-issued ID for KYC purposes — this is handled through secure document upload channels and is retained only for the period required by applicable regulatory obligations.
9jil collects personal data through the following methods:
When you register an account on the 9jil Platform, complete identity verification, make deposits or withdrawals, contact our support team, respond to surveys, or interact with any feature that requires you to submit information, 9jil collects the data you provide directly. This includes the information you enter into registration forms, the documents you upload for KYC, and the content of communications you submit to our support team.
When you access and use the 9jil Platform, certain data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, the device and browser you are using, the pages you visit within the Platform, and the duration of your sessions. This data is used primarily for security monitoring, fraud prevention, and platform performance optimization.
When you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, or any other supported payment channel, 9jil receives transaction confirmation data from those payment providers. This data is limited to what is necessary to credit or debit your 9jil account and to maintain financial records required for regulatory compliance. 9jil does not receive your full payment account credentials from third-party providers.
Where 9jil engages third-party KYC or identity verification service providers to assist with document verification, those providers may share verification outcomes and associated data with 9jil. Such providers are bound by data processing agreements requiring them to handle your personal data in compliance with applicable Philippine data privacy law.
9jil uses the personal data it collects for the following purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 9jil processes your personal data on the following legal bases:
Processing that is necessary to provide the 9jil Platform services to you pursuant to the agreement formed when you accept our Terms and Conditions — including account creation, game access, transaction processing, and customer support.
Processing that is required to comply with applicable Philippine law, including identity verification under PAGCOR regulations, age verification, anti-money laundering record-keeping, and responding to lawful requests from regulatory authorities or law enforcement agencies.
Processing carried out for 9jil's legitimate interests in preventing fraud, maintaining platform security, protecting the integrity of gaming operations, and improving the Platform — where those interests are not overridden by your fundamental rights and freedoms.
Processing for purposes that require your explicit consent, including the sending of direct marketing communications and promotional offers. Where consent is the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
9jil does not sell or rent your personal data to third parties. We share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
The 9jil Platform uses cookies and similar technologies to improve your experience, maintain session security, and collect usage analytics.
These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language and preference settings, and enable core security features including CSRF protection. Essential cookies cannot be disabled without impairing Platform functionality.
9jil uses analytics tools to understand how players navigate and use the Platform — which sections are visited most frequently, how long players spend on different features, and where technical errors occur. Analytics data is aggregated and does not identify individual players. You may opt out of analytics cookies through your browser settings.
Certain cookies are used specifically for fraud prevention and security monitoring — for example, to detect login attempts from unrecognized devices and to flag potentially suspicious session activity. These cookies are treated as essential and cannot be disabled.
You can manage cookie settings through your browser's privacy controls. Disabling non-essential cookies will not prevent you from accessing the 9jil Platform, though some features may function with reduced personalization.
9jil retains your personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, 9jil will securely delete or anonymize your personal data in a manner that prevents reconstruction of identifiable information.
9jil implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 9jil takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for promptly notifying 9jil support if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by 9jil:
You have the right to be informed about how 9jil collects and processes your personal data. This Privacy Policy fulfills that obligation.
You have the right to request a copy of the personal data 9jil holds about you and to obtain information about how that data is being processed. Access requests may be submitted to our support team and will be fulfilled within 30 days.
You have the right to request correction of inaccurate or incomplete personal data held by 9jil. Basic account details such as contact information can be updated directly through your account settings. For corrections to identity data, please contact our support team.
You have the right to request deletion of your personal data where 9jil no longer has a legal basis for retaining it. Please note that certain data must be retained for the periods described in Section 8 to comply with PAGCOR regulations and Philippine law. Erasure requests will be honored to the extent permitted by those obligations.
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interest, though such objection may affect your ability to access certain platform features.
You have the right to receive a copy of the personal data you have provided to 9jil in a structured, commonly used, and machine-readable format, where technically feasible. Portability requests may be submitted to our support team.
If you believe 9jil has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact 9jil support first so we can attempt to resolve your concern directly.
To exercise any of the rights listed above, please contact the 9jil Data Privacy team via live chat or email at [email protected] with "Data Privacy Request" in the subject line. We will acknowledge your request within 5 business days and respond in full within 30 days.
The 9jil Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. 9jil does not knowingly collect personal data from individuals under the age of 21.
Parents and guardians who discover that a minor under their care has accessed the 9jil Platform are encouraged to contact 9jil support directly. We will cooperate promptly to close the account and address any related concerns.
Some of the third-party service providers engaged by 9jil — including certain game content providers, cloud infrastructure providers, and technology partners — may process personal data outside of the Philippines. Where such cross-border transfers occur, 9jil takes steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Data Privacy Act of 2012 and the rules of the National Privacy Commission.
Safeguards used for cross-border transfers include contractual clauses that require the receiving party to protect personal data to a standard equivalent to that required under Philippine law. 9jil will not transfer personal data to a recipient in a jurisdiction that does not provide adequate data protection standards without implementing such contractual safeguards.
9jil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.
Where changes are material — meaning they affect how your personal data is used in ways that are substantially different from what was described at the time you registered — 9jil will notify you via the mobile number or email address associated with your account at least 14 days before the revised Policy takes effect. For non-material updates such as clarifications of existing language or corrections of typographical errors, notice will be provided by updating the "Last Updated" date at the top of this page.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 9jil, please contact us through the following channels:
Live Chat: Available 24/7 through the 9jil Platform — use "Data Privacy"
as the inquiry topic.
Email: [email protected] — include
"Data Privacy Request" in the subject line.
Response time: Acknowledgment within 5 business days; full response
within 30 days for data subject requests.
If you are unsatisfied with our response to a data privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines (privacy.gov.ph), which is the statutory body responsible for enforcing the Data Privacy Act of 2012.
If you have any questions about how 9jil handles your personal data, want to exercise your data rights, or simply want to understand more about how your information is used — our Filipino-fluent support team is available around the clock. For players 21 and above only.